Whether you’re launching a brand-new e-commerce shop or overhauling an old one, picking an e-commerce platform is a critical decision. Selecting the wrong shopping cart program can negatively impact a business’s bottom line over the long haul and once you’re dug in deep enough, a migration to another platform is more than a large undertaking, it can be a nightmare! What once seemed like subtle differences in functionality are now major conflicts and problems when migrating data, importing products with options and more. Don’t even get me started on the topic of exporting customer data, order history, etc. So how do you avoid this in the first place? Articles like Bigcommerce vs Shopify are about choosing the right ecommerce platform in the first place. If you’re here because you are thinking about migration, you should talk to LeapGo first to get a realistic view of what a migration entails, and whether or not there is something we could do with your existing solution. Many clients are surprised how well we can overhaul and add functionality to any platform.
Now, back to the show….For both small-time up-and-comers and established SMBs, there are two major options to consider that should be obvious: Bigcommerce and Shopify. We’ll dive deeply into the capabilities, merits and drawbacks of each in just a second. Before we get into the nitty-gritty, it’s important to understand the factors worth considering when choosing a full-fledged e-commerce engine.
Bigcommerce vs Shopify Platform Selection Criteria
There are literally dozens of factors to take into account when picking the right e-commerce tool for any given online shop. For starters, you need to think about the scope of your store in terms of sales volume per year as well as the profit margins that you’ll expect to see. Next, there’s ease of use and development to ponder. While a platform’s built-in capabilities are incredibly important, the availability of high-quality apps is just as critical. Lastly, there’s the marketing and SEO side of the equation to look at. Some platforms are just better than others when it comes to promoting an online shop.
Core Features and Functionality
Regardless of the plan you settle on, Bigcommerce boasts literally hundreds of standard features that make building an e-commerce shop a breeze. You get a web host, a secure shopping cart and a payment gateway all in one mobile-optimized package. You also get dedicated business email accounts to boot. Everything from product catalogs to inventory is managed from one back-end control panel. Site design is achieved via a simple drag-and-drop editor that anyone can use. Those familiar with WordPress should feel right at home. On the security front, Bigcommerce offers industry-standard 256-bit SSL certificates for store owners.
While Bigcommerce makes site creation incredibly simple, its site management capabilities are what really set it apart. For starters, Bigcommerce boasts plenty of tools for tracking everything from abandoned carts to coupon codes. More importantly, it includes a grip of SEO and marketing tools. Reaching out to current and future customers is easy thanks to MailChimp integration. When the time comes to crunch the numbers, Bigcommerce can generate detailed reports for further business analysis. Built-in eBay integration allows stores to reach consumers that aren’t specifically seeking them out. Powerful analytics and in-store conversion optimization help stores to maximize their profits.
Like Bigcommerce, Shopify is all about making e-commerce store creation as painless as possible. Customers don’t even need an existing domain to get started as Shopify is a hosted e-commerce service that comes with a 256-bit SSL certificate, unlimited email forwarding and unlimited bandwidth. Furthermore, users have access to more than 50 payment gateways. Thanks to Shopify Mobile, hungry entrepreneurs can quickly expand their customer bases by appealing to a variety of consumers regardless of location. Shopify boasts hundreds of layout templates to choose from and makes it easy to edit HTML and CSS to achieve the perfect look.
Shopify includes a multitude of tools for streamlining storefront administration from day to day. Shopify allows store owners to improve statistics via coupons and emails. There’s also powerful analytics that enable users to produce detailed product reports and categorize customers based on their buying preferences. You can even work with fulfillment programs from companies like Amazon. When it comes to marketing, Shopify is particularly robust since it’s been tweaked over time to act as a full-fledged CMS. You also get complimentary Google and Facebook ad credits, email marketing via MailChimp and social media integration for sites like Pinterest.
Ease of Use and Customization
Like many of its e-commerce rivals, Bigcommerce is all about simplicity despite its deep feature list. Shop configuration is largely a point-and-click affair thanks to hundreds of available apps and an uncluttered back-end administration panel. Users that are comfortable with HTML and CSS can use the available WYSIWYG editor to fine-tune their layouts. The Bigcommerce Quicklaunch feature in particular allows new shop owners to get up and running in minutes. While Bigcommerce’s app ecosystem isn’t quite as comprehensive as Shopify’s, there’s an extension for nearly every third-party service you’d want to leverage. It’s very rare that we can’t find a plugin for just about anything our clients ask about.
As far as setup and configuration go, Shopify is every bit the equal of Bigcommerce. It also boasts a comprehensive Theme Store as well as an App Store. Shopify’s free layouts are somewhat more modern and professional-looking than those of Bigcommerce. Shopify’s many built-in capabilities and third-party apps allow users to put together a versatile entry-level shop without spending too much up front. In spite of the fact that Bigcommerce has more customization options, Shopify wins in the ease of use department due to its clean interface. The difference is fairly obvious when you sit down and start to tweak settings.
Website Design Flexibility
For most users, the easiest way to set a Bigcommerce shop apart from the rest of the pack is with a premium theme from the Theme Store. For a relatively modest sticker price, you can trick out a site in under a minute with gorgeous layouts from professional web developers. You can further fuss with a layout’s HTML and CSS with the back-end code editor if you’re so inclined. If at any point you feel like you’re in over your head, request a quote from us or take a look at some of our recent custom Bigcommerce design projects.
Like Bigcommerce, Shopify has a comprehensive Theme Store with over 100 layout templates to choose from. Many are free and all allow users to modify the basic design to a certain extent. Most of the better premium themes clock in at about $140 or so. Layouts are grouped by industry niche such as clothing, electronics and photography. Shopify’s own custom templating language known as Liquid allows users with a moderate amount of coding know-how to rapidly modify themes. Whatever theme you choose, your shop will support for more than 50 languages including Spanish, French, German and Chinese.
While it’s fairly powerful right out of the gate, Bigcommerce can be as flexible as you want it to be with the addition of a few handy extensions. The App Store has hundreds of extras available that can do everything from managing and responding to customer reviews to analyzing transaction data. Popular apps include ConstantContact, Ordoro, SocialShop and LiveChat to name just a few top draws. If you know how to code or have a freelancer that can craft custom apps for you, Bigcommerce’s extensive API allows for all sorts of added functionality.
If you need to go above and beyond Shopify’s considerable default capabilities, the Shopify App Store should have the right tool for any purpose. Top apps include Mapify, Shopify Facebook Store, ShipStation, Abandonment Protector, Zapstitch, Out of Stock and Coupon Pop. Most of the popular add-ons are 100% free to download, install and use. If you need something highly specific that’s not covered by one of the hundreds of apps already available, the Shopify API enables rapid development in your language of choice. You can even create and sell apps yourself through the innovative Shopify Partner program.
Marketing and SEO
The team at Bigcommerce have paid special attention to digital marketing in recent years. Users have a slew of tools at their disposal for wooing customers such as trackable coupons, email blast templates and social media integration for Facebook, Twitter and Pinterest. While Bigcommerce’s blogging capabilities don’t quite match those of Shopify just yet, it’s easy to start climbing the SERPs by publishing original content on your site. Best of all, Bigcommerce comes with tons of conversion optimization features like single-page checkout, peer recommendations and abandoned cart saver. Many Bigcommerce themes are also fine-tuned for mobile.
No slouch in the marketing department itself, Shopify has plenty of promotional horsepower under the hood. Like Bigcommerce, it’s designed with SEO in mind. A Shopify site automatically generates XML sitemaps and features the latest SEO-optimized meta tags and semantic markup. Shopify also comes with coupon code generation and email marketing baked into the cake. Most important of all, the platform boasts highly accurate, real-time analytics that enable shop owners to drill down into the data and fine-tune conversions. It’ll even feed featured inventory into Google Product Search, thereby giving small-time stores a potentially massive sales boost.
Like most e-commerce platforms, Bigcommerce lets their customers get in touch via live IM chat, email and a 24/7 toll-free phone number. However, that’s just the tip of the iceberg when it comes to support. Their voluminous documentation archives include a community forum, a developer portal and the unique Bigcommerce University tutorial